FAQ


I'm having trouble getting my account/email set up.

Send us an email to support@zivix.net - we'll make sure your account gets activated.


What web-browsers are supported?

Google Chrome is the only official browser that supports Web-MIDI. The Play.Jamstik experience is available via Chrome for Mac, PC, Chromebooks, and most newer Android devices. *Chrome for iOS is currently not supported.


I’m having trouble with my jamstik.

We're happy to help however we can. Check out the tutorials or submit a support ticket via support.jamstik.com.


Can I connect without Bluetooth?

Yes! Plug in your jamstik's USB cable to connect to your device.